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FREQUENTLY ASKED QUESTIONS


Q. What is Considered a "Half-Day"?

A. Up to 4 hours of labor is considered a Half-Day.


Q. What is considered a "Full-Day"?

A. Over 4 hours and up to 8 hours.


Q. What rights do we have with regards to the photos?

A. Customers, who are commissioning the work, are given unlimited use of the images to promote themselves. Third party usage must be negotiated.


Q. What is "Third Party Usage"?

A. Any person or company who did not commission the work. Example: An interior is photographed for the building owner. Rights to the photos are not given to the interior designer, architect, builder or any other persons involved with the building. Only the building owner may use the images to promote the space.


Q. When is payment due?

A. First time customers must pay upon receipt of the images. Customers, in good standing, may take up to 30 days from invoice date to pay. Failure to pay within 30 days will place the customer on C.O.D. for future assignments.


Q. Who owns the photos?

A. TC Photography and Design retains ownership of all images created. The customer is granted usage rights.


Q. What determines the format used in recording the image?

A. Usually, the final size of the image determines this. Over 6 feet wide will require traditional 4x5 film and cameras. Most other applications usually can be photographed in digital format.


Q. What costs are considered expenses?

A. Digital image processing, film processing, special lenses, props, models, backdrops, travel more than 25 miles, overnight accommodations, assistants, rental items, prints, etc.


Q. Can we get a CD ROM/DVD with our images on it?

A. Assignments photographed digitally, automatically become CDs/DVDs. If your project requires film, CDs are available upon request. Prices vary depending upon the amount of images that need to be scanned and recorded.


Q. Are there any discounts for multiple assignments?

A. Clients who book more than 3 days or half-days at the same time are eligible for a 15% discount on the labor rate for the third day.


Q. How do we get images large enough for trade show displays?

A. TC Photography and Design can prepare your images for display after the shoot. We call upon several custom labs to produce this work.


Q. When should a digital camera be used for the final image?

A. Digital cameras and equipment change daily. We upgrade our systems when technology makes a dramatic improvement. Currently we use a high resolution SLR digital camera that will produce a photographic print up to 50"x80" that looks like it came from film.


Q. Do you offer a "Buy-Out" of any images?

A. Some images are available for buy-out. Please request this information at the time of your initial call. Even though the image has been "bought-out", TC Photography and Design may continue to use it as an example of their work within a portfolio piece.


Q. Are there any fees for cancellations?

A. Notice of cancellation less than 48 hours will result in a 50% charge for original labor rate plus any costs incurred for materials. Notice of cancellation of less than 24 hours will result in 100% of labor rate and any costs incurred for materials.


Q. What is stock?

A. Stock images are existing images licensed by usage.


Q. What is the difference between assignment and stock photography?

A. A stock image already exists. Assignment images are created specifically for your needs.


Q. What are the advantages and disadvantages of using stock?

A. Stock images can be cost effective for your company. It already exists, therefore eliminates the photography production cost. It speeds up your pre-press time, and is faster if you have a tight deadline. Stock images are licensed for your specific use. The disadvantage of using stock photography is that an image may have already been used, may be dated, and may not be exactly to your specifications.


Q. Can I use an image on the web?

A. Yes, if you requested on-line usage. An image is only licensed for the specific usage listed and purchased.


Q. Why does photography cost so much?

A. Compared to the cost of using the image in advertising, licensing images are quite inexpensive. Clients will often spend 50 times more on their advertising budget versus the licensing of images.


Q. What do I do when I have a tight budget?

A. Ask yourself, "What do I really need"? By elimination, you may find out you can indeed use a quality image with a budget. The key is to buy only the usage you need.


Q. What do you recommend when requesting assignment photography?

A. Ask yourself what your wants and needs are. Look for a photographer who can best meet your needs. Determine what your budget is. Ask for sample work. Working on assignment with a photographer is teamwork, make sure you feel comfortable and confident about the photographer.




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